Last updated: 3rd Jun 2017 14:12 (UTC)We offer a no-quibble 14 day returns policy both in and outside the UK for products such as The Diet Plate and Calorie counting bowl.
As long as you return the item, unused and in the original packaging with all your paperwork enclosed, we will refund the price paid for items. Your refund will be made through the card or account used to purchase the item.
Where postage is not paid, no refund of postage shall be given.
If purchased from a separate distributor, then you must contact that company for the refund, as no transaction through our system has taken place.
We do not accept broken products or return items bought from third parties.
Please ensure the product is packed well. If you the customer received the product as broken on arrival, please photograph where possible, or email immediately so we may replace or refund you accordingly. Products received by the customer undamaged are expected to be returned undamaged for a full refund.